Physics

Email Systems

Introduction

The department currently runs a number of systems to support email. The prefered email system is the Exchange System, its use is strongly recommended. Exchange is a highly secure, modern, easy to use system for email, messaging and collaboration. It can be accessed from virtually all platforms (Linux, Windows, Macs, PDA's, mobile phones etc), has an excellent web interface and provides numerous addition features (eg calendars, address books, task lists). We are currently in the process of changing from Exchange 2003 to Exchange 2010.

New users will normally be issued with an account on Exchange by default. Existing users considering migrating to Exchange should first read the Exchange section of this site, then contact IT Support.

Mail Routing and Filtering

Incoming email is filtered by number of servers which remove viruses, spam (junk mail) and potentially unsafe attachments. All email is then passed to the Exchange System where it is either stored in the appropriate mailbox or forwarded on to an external address if required.

See the frequently asked questions for more information about email routing and filtering.

LDAP

The LDAP service provides contact information for staff and students within the department. All modern email programs can be set up to search LDAP servers to obtain email addresses. Once set up in this way, a user only has to put in a part of the intended recipient's first name or last name in order to see a list of possible people.

See the LDAP section for more information and details of client configuration.

Quarantined Emails

The spam filter removes emails that it sees as either spam or a threat to the email system. These emails are stored for up to a month. You can view your current list of quarantined emails by clicking here. This requires a physics login.

 

Scheduling Meetings via Exchange

The Exchange server includes tools for scheduling meetings. For instructions on how to do this, click here.